Please select the main category of the Contact Center Award you are applying for:
People Excellence Awards includes all awards recognizing a person's contribution to the company's success and to the Customer Care industry.
Excellence in Leadership Award
Recognizes outstanding leaders who create a positive work environment, motivate teams, and drive exceptional results in a contact center setting.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Note: the applicants must have a minimum of one year of contact center management experience, and occupy this position at the time of the Awards.
Excellence in HR Leadership Award
Honors HR leaders who champion employee engagement, development, and cultivate a thriving workplace culture within contact centers.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Note: the applicants must have a minimum of one year of HR management experience, and occupy this position at the time of the Awards
Excellence in Learning & Development Award
Celebrates leaders who support their teams in designing and delivering impactful training programs that enhance the skills and knowledge of contact center employees.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Contact Center Team Manager
Acknowledges team managers who excel in coaching, motivating, and leading their teams to achieve overall customer service excellence.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Support Center Team Manager
Honors team managers who demonstrate exceptional leadership in guiding and supporting their customer support teams.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Telesales Center Team Manager
Recognizes team managers who effectively lead their telesales teams to achieve sales targets while maintaining high customer service standards.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Customer Care Champion Award
Celebrates customer care representatives who consistently go above and beyond in providing exceptional, empathetic, and personalized customer service.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Support Champion Award
Honors outstanding support specialists who demonstrate expertise in problem-solving, technical knowledge, and providing efficient resolutions to customer inquiries.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Telesales Champion Award
Recognizes top-performing telesales representatives who excel in sales techniques, building customer relationships, and consistently exceeding targets.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Learning Champion Award
Celebrates training specialists who play a pivotal role in knowledge transfer, skill development, and continuous learning within the contact center.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Complaints Champion Award
Recognizes complaints specialists who expertly handle customer complaints, demonstrate problem-solving skills, and excel in turning negative experiences into positive outcomes.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Retention Champion Award
Honors retention specialists who go the extra mile in retaining customers, building loyalty, and proactively addressing potential churn.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Team Spotlight Awards includes all awards recognizing a team's or a department's contribution to the company's success and to the Customer Care industry.
Best LARGE/MEDIUM/SMALL External Contact Center
Recognizes outsourced contact centers of different sizes that demonstrate outstanding customer service across channels, operational efficiency, and overall excellence.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best LARGE/MEDIUM/SMALL Internal Contact Center
Celebrates in-house contact centers of different sizes that prioritize employee satisfaction, consistently deliver exceptional customer experiences, and drive internal success.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best LARGE/MEDIUM/SMALL Support Contact Center
Honors support centers of varying sizes that efficiently provide technical assistance, resolve customer issues, and champion customer satisfaction.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Telesales Contact Center
Acknowledges telesales contact centers that achieve or exceed sales targets, excel in customer engagement, and maintain strong sales ethics.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Complaints Team
Recognizes teams who skillfully address customer complaints, find effective resolutions, and improve the overall customer experience.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Retention Team
Honors teams that implement proactive retention strategies, build customer relationships, and reduce customer churn.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Use of Customer Insights Award
Celebrates the effective use of customer data and feedback to drive process improvements, enhance personalization, and make informed business decisions.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Social Media Mastery Award
Recognizes outstanding use of social media for customer service, building brand reputation, and driving positive customer engagement.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Business & Process Spotlight Awards includes all awards recognizing specific business pillars or processes that actively contribute to the company's success and to the Customer Care industry.
Tech Impact Award
Honors the use of technology that has significantly improved efficiency, customer experience, or overall contact center operations.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Operational Efficiency Award
Recognizes successful implementation of process improvements leading to streamlined operations, increased productivity, and cost savings.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Talent Development Program Award
Celebrates comprehensive training and development programs that enhance employee skills, knowledge, and contribute to contact center success.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Workplace Award
Honors contact centers that create a positive, inclusive, and rewarding work environment that fosters employee well-being and engagement.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Best Social Impact Award
Recognizes contact center initiatives focused on driving positive social or environmental change.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Tech Spotlight Awards includes all awards recognizing technology providers for breakthroughs and valuable contributions to the Customer Care industry.
AI Insights Award
Honors the intelligent use of AI-derived insights that lead to enhanced customer experience, improved decision-making, or operational optimization.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Tech Innovator Award
Recognizes companies developing or implementing cutting-edge technology solutions that revolutionize contact center operations.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
AI Excellence Award
Celebrates the masterful use of AI to automate tasks while improving customer experience and gaining actionable and valuable insights in the contact center.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
AI-Powered CX Award
Celebrates the masterful use of AI to deliver customer experience and improve time to response and other relevant KPIs.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
TPartnership Spotlight Awards includes all awards recognizing partnerships between teams or companies which resulted in breakthroughs and valuable contributions to the Customer Care industry.
Internal Impactful Collaboration Award
Honors successful collaborations between internal teams that lead to significant improvements for the contact center.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
External Impactful Collaboration Award
Honors successful collaborations between external teams that lead to significant improvements for the contact center.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Customer-First Partnership Award
Celebrates partnerships that prioritize customer-centricity, resulting in exceptional customer experience.
Congratulations on applying to the Romanian Contact Center Awards 2024 edition!
Please complete all the information requested.
We wish you the best of luck in your pursuit of being recognized as the Best of the Best!
Please attach any files which will help support the initiatives you have described. Accepted file formats: .pdf, .jpg, .jpeg, .png of a file size under 10Mb.
