2025 Speaker
With over a decade of customer care know-how in the finance sector, Roxana is a solution-oriented contact center leader driven by clarity, balance, and simplicity.
She thrives in dynamic environments, values smart decisions, and fosters authentic collaboration.
Key Areas
Customer Experience
People Leadership
Operational Management
Contact Center Strategy
Employee Experience
Business Optimization
Business Perspective
„Simplicity is my key to efficiency, and team energy is the force that turns challenges into opportunities.”
