Terms and Conditions
Thank you for accessing the website customers.ro, which will be named below “Site”.
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Basic rules
CUSTOMER EXPERIENCE FORUM is the trade name for SC Expomedia Agency SRL, legal person of Romanian nationality, having its seat in Popa Savu 77, 1st Floor, Apt. 2 registered with the Trade Register under No. J40/418/2014, having the tax registration code RO 14094749. The site you have accessed is a free site that provides information and services that are subject to these terms and conditions. You have no right to intervene in the operation of our site, nor to take any action on our computer equipment, for whatever reason and regardless of the result obtained.
To use this Site it is necessary to read and accept these terms and conditions in their entirety. The services provided by this Site are reserved for persons over 18 years of age or minors over 16 years of age, who have the parents’ consent to use the Site.
SC Expomedia Agency SRL assumes the right to make changes to the following provisions without notice. The latest version of this document will be published within this page if it changes. The Company will have the right to change, suspend, cease or restrict the use of the Site in whole or in part, at any time, for any reason and without any notification, the Company cannot be held responsible for any harm done to the people who use this Site.
The use, modification, copying or any other operations related to the Trademark and the Site are not allowed without the prior written consent of the Company.
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Terms used
User – any person who accesses the site, in order to accumulate information;
Contact – filling in the contact form by the user;
After generating the contact form, the user agrees to be contacted by email and/or telephone by a representative of our company.
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Intellectual property
The content of this site, including, but not limited to the logo, stylized representations, symbols, images, photographs, textual content and the like, as well as the entire content of the information contained in the services performed through the site are the exclusive property of SC Expomedia Agency SRL.
It is not allowed to copy, distribute, publish, modify, supplement, use, expose, include, bind, transmit, remove marks, photographs, images, text, display, sale, etc. of the content, data, information, photos or other information found on the site or on the platforms/programs to which you purchase access through the site, without the express written permission granted by SC Expomedia Agency SRL.
It is not allowed to send in favor of a third party the access account data on the Site customers.ro and/or other online programs marketed through the site.
No Customer acquires, by using and accessing the site, any right or license to use any of the information on the site or any intellectual/industrial property right on the products and/or services ordered from the site.
No customer has the right to use an automatic or manual device to monitor the materials available on the site.
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Security of personal data and information
Your personal data will be processed by SC Expomedia Agency SRL, legal entity of Romanian nationality, having its registered office in Popa Savu 77, 1st Floor, Apt. 2 (address), registered with the Registry Trade under No. J40/418/2014, Email: madalina.vilau@expomedia.ro.
Your personal data will only be disclosed to the employees of the Company for the purpose of processing. By accepting these Terms and Conditions, the User declares that he agrees that his personal data will be included in our database and expressly agrees that his personal data provided will be stored, used and processed indefinitely by SC Expomedia Agency SRL and its collaborators/affiliates, but also to be transferred/transferred to its affiliates as well as to other entities in the country or abroad, based on a confidentiality commitment from them.
Also, by accepting these terms and conditions you agree that, in the event of a win of any kind, your name, image and nature of the prize will be made public and used for advertising purposes, without any other obligations or payments from the Company. However, for justified reasons, you may at any time withdraw your consent to the use of your image by the Company.
The withdrawal of the consent must be made in writing, be express, explicit and be made known to the Company in a timely manner.
Your personal data will be used by the Company and its collaborators (delivery companies, payment processors, e-mail marketing services, etc.) only for the stated purpose of this Site. Personal data will be used for the purpose of transmitting information about our products, promotions, periodic newsletters, etc., as well as about the products and services of our partners.
To improve the performance of the site and to provide the best experience, the Site uses cookies collected by our collaborators and stores information related to the IPs of the devices through which you access the site.
The cookies used by the Site may be, without limitation on the part of: Google Analytics, Google Adwords, Facebook Login, Pinterest, Twitter and others.
Any information that you will disclose on the Site may not be secure during its transmission over the Internet. Third parties have the opportunity to intercept the transmissions you make when using this Site. Therefore, the Company will not be liable for any damages that you or another person may suffer as a result of unauthorized interception during the use of this Site.
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Damages and compensation
You use this site at your own risk. Neither customers.ro (the website), nor the owners or third parties involved in the creation, production or delivery of the site are not responsible for direct, indirect, punitive, incidental, special, logical or other damages related to the use of this site or the content, whether it is based on a contract, strict liability or another way, even with the warning regarding the possibility of such damages.
Connections to other sites
The site may contain certain links to third party websites. By accessing the links to other sites you assume the responsibility to comply with the terms and conditions governing those sites. By accepting these terms and conditions you implicitly accept that the Company cannot control, to any extent, the content of third party sites.
Therefore, the Company assumes no responsibility to visitors regarding the information of any kind contained on the respective sites. Any inclusion of links to other sites is made for the sole reason of assisting the visitors of the Site and does not imply the support of the Company of the material available on or through those sites nor any association with their operators. The user accesses those sites and uses their products and services exclusively at his own risk.
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Newsletters
When creating an account on the site and/or when placing an order, the Client has the opportunity to express his agreement regarding the receipt of Newsletters.
The newsletter is a means of informing periodically, exclusively electronic (e-mail, SMS) about the products, services, events, promotions, etc. from a certain period, without any commitment from the owner with reference to the information contained in it.
The client may withdraw this agreement at any time, without any obligation, by simply contacting our representative at the telephone number 0733.060.010 or by clicking the Disable button at the bottom of each Newsletter received.
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Limitation of liability
By accepting these terms and conditions, you understand and agree that the Company will not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, which include, without limitation, damages for loss of profits, clientele, use, data or other intangible losses (even if the Company was informed about the possibility of such damages), derived from:
- use or inability to use the Site;
- the cost of procuring substitute services resulting from any services obtained through the Site or from it;
- unauthorized access or alteration of your transmissions or data;declarații sau conduită a oricărui terț în ceea ce privește Site-ul;
- inaccuracies, errors or errors of content;
- personal injury or damage to property, regardless of their nature, arising from your access to and use of the Site;
- any program defects, viruses, “Trojan horses” or similar entities that may be transmitted to or through the Site by a third party;
- any other matter regarding the Site, regardless of whether it is based on warranty, contract, injury or any other legal theory.
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Delivery policy
Ticket prices include VAT, which is highlighted separately in the shopping cart. The purchase is made by adding the desired number of tickets to the basket, filling in the fields with the mandatory data and completing the order by paying by card. The buyer will be notified by email about the purchase made.
To exercise the right to cancel and return the ticket, please contact us by phone (+40 726 346 420 | +40 723 250 184) or by email (flavia.ionita@market-insiders.com).
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Major power
Neither Contracting Party is responsible for the failure to execute in due time and/or for improperly – in whole or in part – any of its obligations under this contract, if the non-performance or improper performance of the respective obligation was caused by force majeure, as defined by law, for reasons independent of the parties.
The party invoking the force majeure is obliged to notify the other party within 5 (five) days of the occurrence of the event and to take all possible measures to limit its consequences.
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Final provisions
This site is owned by SC Expomedia Agency SRL, which gives you the right to access and use the site subject to your acceptance of these Terms and Conditions. By accessing and using the site you automatically and unequivocally consent to the terms and conditions on the site.
The client has the obligation to comply with the Terms and conditions on the site and cannot claim and cannot be defended by not knowing the terms and conditions on the site, valid at the time of access, use and/or in the case of services customers.ro.
