2025 Speaker


Adrian Lipolit
Senior Executive, European Customer Awards Judge - European Customer Centricity AwardsAdrian is an innovative international CX leader and marketing executive with over 30 years of extensive know-how in South Eastern Europe, taking on different business challenges: start-up, turnaround, CX, realignment and sustaining progress, and driving business growth, in multiple industries and regions.
Beyond his customer centric vision, he is very KPI-driven, with a proven track record of success delivering strategic multimillion-pound projects. Adrian is also passionate about new markets set-up, business development and risk management.
Key areas: sales strategy, operational optimization, customer loyalty, customer retention, business innovation.